Privacy Policy

FitZ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

1. Information We Collect

Personal Information

• Name, email address, and phone number (for account creation)
• Date of birth and gender (for calorie calculations)
• Height, weight, and fitness goals
• Profile photo (optional)

Health & Fitness Data

• Food logs, meal entries, and nutritional data
• Water intake records
• Activity logs, steps, and exercise data
• Body weight history and progress measurements
• Streak and achievement data

Usage Data

• App usage patterns and features accessed
• Device information (model, OS version)
• IP address and general location
• Crash reports and performance data

2. How We Use Your Information

We use your information to:

• Provide and personalize the FitZ app experience
• Calculate accurate calorie targets and nutritional recommendations
• Enable social features like friends, challenges, and leaderboards
• Send push notifications for reminders and streak alerts
• Process Premium subscription payments
• Improve our food database and recommendation algorithms
• Provide customer support
• Comply with legal obligations

3. Data Sharing & Disclosure

We do not sell, trade, or rent your personal health data to third parties. We may share data with:

• Service Providers: Cloud infrastructure (Railway), payment processors (Razorpay), and analytics tools — all bound by confidentiality agreements
• Friends (with your consent): Your name, streak, and challenge progress visible to friends you've connected with
• Legal Requirements: If required by law, court order, or to protect rights and safety

4. Data Security

We implement industry-standard security measures including:

• 256-bit SSL/TLS encryption for all data in transit
• Encrypted database storage for sensitive health information
• Secure token-based authentication (JWT)
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only

5. Data Retention

We retain your data as long as your account is active. You can delete your account at any time from Settings → Delete Account, which permanently removes all your personal data within 30 days.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Delete your account and all associated data
• Export: Download your health data in a readable format
• Opt-out: Disable push notifications at any time

7. Children's Privacy

FitZ is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we discover we have collected information from a child under 13, we will delete it immediately.

8. Cookies & Tracking

Our website uses minimal cookies for authentication and analytics. We do not use third-party advertising cookies. You can disable cookies in your browser settings, though this may affect website functionality.

9. Third-Party Services

FitZ integrates with Razorpay for payment processing. Their privacy policies govern how they handle your payment information. We never store credit card details on our servers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of FitZ after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related questions or data requests, contact us at:

• Email: privacy@fitzapp.in
• Address: FitZ, Hyderabad, Telangana, India